Care policies are always compliant and always relevant to your health and social care needs.
Our system delivers your policies and procedures in an accessible, easy-to-use way.
- Once you have chosen your policies and procedures, click to buy. If you need to check which pack is right for you, please read our Frequently asked questions.
- Go to the shopping cart, add your information and complete the payment details.
- After you buy your policies, you will be directed to your admin page and policy portal.
- If you have bought policies without personalisation, you can download them immediately. You can also see your order details on this page.
- If you have bought personalised documents, you will be redirected to a form to complete.
- The information gathering form asks many essential questions about your business and policies. Your information will change our policies to add your company details, logo address etc.
- Remember to be precise- if you type Kensington, the word will not be capitalised. You should type Kensington. The form uses your exact typing.
- Some questions may be difficult to answer. “Please name my Caldicot guardian.” You may not have all the roles detailed in the form within your company. Please use the registered manager’s name for all the roles you need. This will ensure there are no gaps in your policies when they are created.
- When you submit your form, your policies will be completed and can be found here (Screenshot or description here)
- Multiuser access is a section of your portal that allows you to create a staff login. This login can be shared with your whole team. All policies can be viewed from this new login, but they can only be downloaded from your login.
- If you forget login details, they can be found in the email the system will automatically send you when you join or add a staff login.
- Updates- When we update a policy, you will automatically have your policy updated. You will receive an email notifying you an update has taken place.
- Subscriptions- Access to the portal and updates will only last for one year.
- As a valued customer, the second and any subsequent year is half price.